For the majority of the driver, going to the car body shop is a mysterious experience, a scary meeting with unknown. After you submit your key, you immediately feel uncomfortable; Will your car be returned as well as the new one, or will the repair specialist do a bad job? How do you know? How can you find out whether the money obtained with difficulty is just thrown into the sewer?
The best way to find out if you receive excellent service and professional care is to find a body shop that has a good reputation and then builds relationships with the store. However, most people carrying their vehicles to the store do it for the first time. So, how do you know if you can trust the automatic store?
First of all, it is important to know that most automatic body shops are businesses that have a good reputation. The majority of car shop owners only struggle to make a living like most small business owners – they want to do work well in your car so you will return or refer other people to their shop. However, there are some bad apples that damage the entire group, and you must be diligent when choosing a shop.
The first thing to do is get a referral or find an online store using reviews and testimonials. Make a list and contact each store to see how well you are treated on the phone. Choose three or four shops that sound nice and close to your location, and you are ready to take your vehicle for estimates.
You must get at least three estimates of three different stores. Estimates can vary because stores can use different estimation software, but they all must be in the same baseball stadium. If estimates are different from many things, you have to ask why. Body body experts must be able to explain all prices on estimates, including all price quotes and labor costs.
When you get an estimate, you also have to evaluate customer service. How fast are you recognized? How efficient do you help? Are all staff members polite and friendly? Does the staff look knowledgeable? Be careful during estimates and you will have a good idea about how you will be treated during the entire repair process. If customer service seems less, proceed to the next place even if the estimate seems reasonable.
If you decide to leave your car, and shop contact you later to tell you about additional costs, this might be a sign that it is not a repair facility that has a good and honest reputation. Although additional costs can occur occasionally, it is not a general practice for stores that have a good reputation.
If you do homework, be patient, and get some estimates, chances are good you will find an automatic car shop that has a good reputation. After you find it, it’s good to direct all your business to them, and refer them to others. If you do this, you will establish a good relationship, and you no longer need to worry about finding an honest automatic body shop.